Satisfaction Guarantee & Return Policy

At Coyote Color, every order is custom printed specifically for you. Unlike many online printers, every custom order is personally reviewed by our team and includes a digital proof for your approval before production begins. This gives you the opportunity to review every detail before your order goes to print.

We stand behind the quality of our work and want you to be completely satisfied with your order. If we make a mistake, we'll make it right. If an error appears in an approved proof, however, we are unable to offer refunds or reprints for those approved design elements.

Digital Proof Approval

Every custom order includes a digital proof before production begins.

Every order is personally reviewed by our team before it goes to print. We know mistakes happen—whether it's a misspelled word, an outdated phone number, a typo in a website address, or a subtle change introduced while editing artwork or using AI-assisted design tools. That's why we take the time to carefully review every order and will often point out issues we notice before sending your digital proof.

Our goal is simple: we'd much rather catch a mistake before it goes to print than have you spend money reordering something that could have been corrected ahead of time.

While we make every effort to identify potential issues, we cannot guarantee that every error will be found. It remains your responsibility to carefully review your digital proof for accuracy before approving it for production.

Please verify:

• Spelling and grammar
• Phone numbers, website URLs, email addresses, and QR codes
• Layout and positioning
• Colors
• Dimensions
• Cut lines and bleed
• Quantity
• Any other design details

Production does not begin until your proof has been approved.

By approving your proof, you confirm that all artwork, text, layout, sizing, colors, quantities, and other design elements are accurate and authorize Coyote Color to begin production. Once a proof has been approved, Coyote Color cannot be responsible for errors contained in the approved artwork.

Returns & Exchanges

Because every order is custom made specifically for you, returns and exchanges are generally not possible.

We cannot offer refunds, returns, or reprints for:

• Errors contained in an approved proof
• Customer-supplied artwork or file issues
• Incorrect size, material, finish, or quantity selected
• Color differences between printed products and digital screens
• Minor production variations that fall within normal commercial printing standards
• Orders that are no longer wanted or needed after production has begun

Manufacturing Defects & Order Issues

We take pride in producing high-quality products and stand behind our workmanship.

If your order arrives with a manufacturing defect, was damaged during shipping, or you received the wrong product, please contact us within 7 calendar days of delivery so we can evaluate the issue.

Please include:

• Your order number
• A brief description of the issue
• Clear photos showing the problem

If we determine the issue resulted from our manufacturing process or an error on our part, we'll determine the most appropriate resolution, which may include a reprint, replacement, store credit, or refund.

Color Accuracy

Printed colors may vary slightly from what you see on your monitor, phone, or tablet due to differences in screen calibration, lighting, materials, and the printing process.

While we make every effort to produce accurate and consistent colors, exact color matches cannot be guaranteed. Minor color variations are considered normal and are not considered manufacturing defects.

Shipping

Please inspect your order promptly upon delivery.

If your package arrives visibly damaged, please save the packaging and take photos before opening, if possible. Photos of both the packaging and the products may be required to process a replacement or shipping claim.

While we are not responsible for shipping delays caused by carriers, weather, or circumstances beyond our control, we're always happy to assist in tracking your shipment and helping resolve carrier-related issues whenever possible.

Order Cancellations

Orders may be canceled any time before your digital proof has been approved and production has begun.

Once your proof has been approved and production has started, materials have been committed specifically to your order, and cancellations are no longer possible.

Need Help?

If you have any questions about your order or believe there's an issue with a product you've received, we're here to help.

Please contact us at contact@coyotecolor.com, and we'll work with you to find the best solution.